Integrations Lead, Partnerships

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage inbound integration requests from qualification to launch and ongoing maintenance.

• Assist partners with NDA processes, sandbox access, API documentation, onboarding, testing, and launch procedures.

• Act as the technical and commercial intermediary between integration partners and Ashby’s cross-functional teams.

• Convert partner and customer requirements into actionable steps, trade-offs, and next steps.

• Determine the appropriate approach, whether it be a native build, partner-built integration, connector, unified API, or roadmap opportunity.

• Guide partners through authentication, endpoints, webhooks, data mapping, and workflow design.

• Lead the sharing of integration knowledge with Sales, Customer Success, and Support teams.

• Organize integration reviews and launch readiness, ensuring validation, security, configuration, documentation, assets, and Marketplace publication are addressed.

• Manage the external integration directory and resources available to partners.

• Collaborate with Marketing and Product Marketing on launch communications and enablement initiatives.

• Oversee larger integration relationships and address enterprise partnership requirements.

• Represent Ashby in external discovery sessions, technical scoping, roadmap discussions, launches, and feedback loops.

• Enhance current integrations and coordinate updates with project managers and internal teams.

• Keep HubSpot and partnership systems updated with partner context, status, ownership, timelines, and demand.

• Refine swim lanes, handoffs, SLAs, documentation, reporting, and support paths.

• Automate repetitive, low-variance tasks while maintaining human judgment.

• Collaborate with the knowledge base team to ensure integration documentation is current.

• Report directly to the Partnerships lead.

⛳️ Requirements

• Experience at the intersection of partnerships, product, technology, and customers—specifically in integration or platform partnerships, technical program management, product management, solutions architecture, implementation, or a similar field.

• Technical proficiency with APIs, authentication, data flows, webhooks, sandboxes, and integration trade-offs.

• Strong product and business acumen.

• Excellent communication and writing capabilities.

• Ability to build trust with partners, establish expectations, provide direct guidance, and create clear requirements, decisions, and documentation.

• Strong operational discipline and capacity to manage a high-volume workstream.

• Aptitude for creating structure in ambiguous situations, automating repetitive tasks, and following through across teams.

• Ability to collaborate effectively with Product, Engineering, Support, Customer Success, Sales, Marketing, and external partners.

• Willingness to work across time zones and travel occasionally for partner and team engagements.

• Comfort with technical details, prioritization decisions, direct discussions, writing, asynchronous communication, proactive follow-up, and leading meetings.

• Familiarity with discussing APIs, authentication, webhooks, data flows, and data mapping.

🏝️ Benefits

• Competitive salary and equity package.

• 10-year stock option exercise window.

• Unlimited paid time off with a strong emphasis on actually taking time off.

• 12 weeks of fully paid family leave (available in the US).

• Generous budget for equipment, software, and office setup.

• $100/month learning budget.

• Conferences covered with manager's approval.

• Comprehensive health insurance for US employees with 100% of the premium covered.