Integrations Consultant, Software Developer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assess integration requests, collaborate with clients to comprehend their expectations, and generate comprehensive Statements of Work.

• Determine technical feasibility based on interfaces provided by Mitel and third-party solutions.

• Estimate the effort required for custom developments utilized in official quotations.

• Assist in the formulation and acquisition of customer approval for Solution Design Documents.

• Create custom solutions or reporting applications in accordance with approved specifications.

• Deliver integration components along with installation, configuration, validation, and troubleshooting instructions.

• Install custom solution system software and perform unit testing.

• Offer system and end-user support during testing phases.

• Provide in-service support as per Statement of Work commitments.

• Extend technical assistance for Custom Solution Integration Projects.

• Foster professional relationships with both internal and external customers to ensure satisfaction.

• Prepare and submit documentation, activity time logs, and weekly expense reports.

• Lead demonstrations for proof-of-concept and completed developments.

⛳️ Requirements

• A degree in Computer Science or Software Design is preferred.

• Over 5 years of experience in developing custom solution software.

• Expertise in database interactions and management through SQL and MS SQL database structures and architecture.

• Experience in programming with .NET, C++/C#, JavaScript, Java, HTML, SOAP, WSDL, RESTful API/web services, and XML.

• Familiarity with the contemporary telephony industry, particularly with Mitel Contact Center and UC solutions.

• Experience with internet payment gateways, CRM, and WFM systems is advantageous.

• Exposure to custom reporting development; experience with Microsoft Power BI is a bonus.

• Familiarity with the Agile development lifecycle is a plus.

• Strong general knowledge of Windows OS, server administration, MS Office, and cloud services like Azure.

• Exceptional English language skills, both spoken and written.

• Ability to work flexible schedules.

• Willingness to travel occasionally to customer locations.

🏝️ Benefits

• Competitive salary package.

• Opportunities for professional development and training.

• Flexible working hours to promote work-life balance.

• Supportive and collaborative work environment.