Integrations Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Configure, validate, and initiate integrations between Element451 and institutional systems, including SIS, ERP, financial aid, and third-party platforms.

• Implement and oversee SFTP, CSV, and batch workflows with defined schedules, transformations, normalization, and validation processes.

• Collaborate with Implementation Leads to synchronize integration timelines with go-live milestones and address dependencies.

• Facilitate data-mapping sessions with campus IT and relevant stakeholders.

• Establish data-quality standards, validation checks, system-of-record decisions, and field transformations.

• Document mappings, assumptions, edge cases, integration runbooks, troubleshooting guides, and known failure modes.

• Diagnose integration issues by analyzing logs, error payloads, and utilizing testing tools such as Postman.

• Identify root causes related to authentication, endpoints, payload formatting, source data, and scheduling challenges.

• Resolve issues independently when feasible and escalate to Engineering with clear reproduction steps, impact details, and artifacts as needed.

• Implement monitoring and proactive checks to avert silent failures.

• Develop reusable integration patterns for common combinations within the higher-education ecosystem.

• Communicate recurring integration issues and friction points to Product and Engineering as structured feedback.

⛳️ Requirements

• 3–6 years of experience in integrations, technical support, data operations, implementation engineering, or similar roles, with a focus on APIs.

• Strong foundation in REST/API principles: reading documentation, testing endpoints, debugging, managing errors, pagination, and rate limits.

• Proficient with authentication patterns, including OAuth2, API keys, and tokens, as well as common failure modes.

• Experience with SFTP/CSV/batch integration workflows and thorough mapping and validation practices.

• Familiarity with higher education SIS/ERP concepts and terminology.

• Excellent written communication skills — clear for campus IT and precise for internal teams.

• Experience with systems such as Banner, Colleague, PeopleSoft, Workday Student, or Jenzabar is advantageous.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional growth and development.

• Collaborative and dynamic work environment.

• Contribution to impactful projects within the higher education sector.