This is a fully remote position, open to applicants in Argentina.

📋 Description

• Oversee a portfolio of personal injury clients from the initial intake to the progression of their cases

• Utilize expertise in bodily injury claims and pre-litigation case management procedures

• Determine cases that qualify for Full Demand, Quick Demand, or Global Demand and forward them to the relevant department

• Evaluate and submit potential production cases for attorney assessment

• Assess clients for eligibility for Personal Injury Protection (PIP) benefits

• Support clients with property damage issues, including loss of use and diminished value claims

• Liaise with insurance adjusters and carriers to gather coverage and claim details

• Track and follow up on client medical treatments and the progression of their cases

• Request, acquire, and organize medical records, bills, and supporting documentation

• Ensure accurate documentation of adjuster and insurance details within Litify

• Submit relevant subrogation and attorney lien paperwork

• Thoroughly and accurately document all case activities in Litify

• Maintain regular communication with clients, addressing inquiries and providing updates on case status

• Prepare cases adequately for attorney review and discharge when necessary

⛳️ Requirements

• Bilingual in English and Spanish is a must

• Minimum of 1 year of experience as an Intake Case Manager or Personal Injury Case Manager in a plaintiff personal injury law firm

• Proven experience in managing bodily injury claims, pre-litigation case processes, property damage claims, PIP, collection of medical records and bills, communication with insurance providers, subrogation issues, attorney liens, and demand preparation

• Proficient in using Litify, Salesforce, or comparable case management systems

• Strong client communication, organizational, and case management abilities

• Capacity to independently handle a high-volume caseload

• Availability to work Monday–Friday, from 8:30 AM–5:00 PM EST or 9:00 AM–5:30 PM EST

• This position is for an independent contractor