Insurance Liaison

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver exceptional customer service to all families.

• Facilitate communication among referring physicians, insurance providers, and treatment centers.

• Acquire insurance authorizations.

• Investigate, assess, and document benefits, eligibility, and authorization prerequisites within the company system in collaboration with the Verifications Team.

• Accurately review benefits and eligibility to enable families to make well-informed decisions regarding treatment expenses.

• Convey cost shares, co-payments, and financial obligations to patient families.

⛳️ Requirements

• 1 – 2 years of customer service or a related field experience.

• 1 – 2 years of experience with software applications such as Microsoft Outlook and Adobe.

• An investigative, curious nature with strong problem-solving skills.

• Excellent organizational abilities and meticulous attention to detail.

• Self-driven and task-oriented with a robust capacity to manage multiple tasks simultaneously.

• Capability to collaborate within a team as well as work independently.

• Personable, warm, empathetic, and professional communication style, both verbal and written, with team members and individuals seeking treatment.

• Candidates must be authorized to work for any employer in the U.S.

• Cranial Technologies is currently unable to sponsor or assume sponsorship of an employment visa.

🏝️ Benefits

• Medical, Vision, and Dental Insurance.

• 401k Retirement Plan.

• 3.5 Weeks Paid Time Off along with 7 paid Holidays.

• Life Insurance.

• Short/Long Term Disability Insurance.

• Potential for performance-based bonuses.