Insurance Customer Service Representative, Applied Epic Expert

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage routine administrative requests for a dynamic insurance team without direct interaction with end clients.

• Access multiple insurance portals daily to efficiently and accurately process service requests.

• Execute standard insurance service workflows.

• Keep agency records organized and precise.

• Provide immediate support during a staff member's medical leave.

• Seamlessly integrate with the team and commence work promptly.

⛳️ Requirements

• Prior experience in a Property & Casualty Insurance Customer Service Representative role.

• In-depth knowledge of homeowners and auto insurance products.

• Ideally, at least six months of practical experience using Applied Epic, or strong equivalent experience with other insurance management systems.

• Proficient communication skills in English.

• Excellent attention to detail.

• Ability to quickly adjust to various portals and systems.

• Possess a reliable device (BYOD).

• Maintain a dedicated, distraction-free remote work environment.

• Immediate availability and dependability to assist a team facing a staff medical leave.

🏝️ Benefits

• Comprehensive HMO health coverage.

• Group Life Insurance.

• Paid leave credits.

• Government-mandated benefits.

• Performance incentives.

• Overtime Pay.

• Night Differential.

• 13th Month Pay.