Insurance Billing/Collection Assistant II

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute billing and collection tasks for insurance follow-ups across a range of financial classifications.

• Guarantee prompt and precise payment of physician services.

• Assess patient accounts for correct insurance details, eligibility, invoice resolution, correspondence, remittances, additional information requests, and proper handling.

• Utilize Epic, system tools, and payer websites for submitting claims, checking claim status, attaching necessary documents, and addressing eligibility and authorization/referral inquiries.

• Achieve daily Quality Assurance and efficiency benchmarks for processing invoices/accounts.

• Adhere to departmental best practices aimed at achieving one-touch resolutions.

• Collaborate with management and staff to address ongoing issues.

• Undertake additional responsibilities as assigned by the supervisor and/or manager.

⛳️ Requirements

• High school diploma or equivalent certification, or a combination of education and relevant experience.

• Minimum of 2 years' experience in bookkeeping/accounting and/or a medical collections environment.

• Proficient in claims resolution, collections strategies, computer literacy, handling confidential data, Epic EHR, health insurance billing, HIPAA, ICD-10 procedure coding system, insurance follow-up, medical billing and coding, medical terminology, Microsoft Excel, Microsoft Word, office equipment, and telephone communication.

• Must successfully complete required pre-employment screenings, including a criminal background check and any other relevant checks.

• No specific certification or professional license is required.

• A driver's license is not necessary.

🏝️ Benefits

• Up to 22 days of vacation.

• 10 recognized holidays.

• Sick leave.

• Competitive health insurance options with priority appointments and reduced copays/coinsurance.

• Free Metro transit U-Pass for eligible employees.

• Defined contribution 403(b) Retirement Savings Plan, with both employee and university contributions starting at 7%.

• Wellness challenges.

• Annual health screenings.

• Access to mental health resources.

• Mindfulness programs and courses.

• Employee assistance program (EAP).

• Financial resources available.

• Access to dietitians.

• 4 weeks of caregiver leave to bond with your newborn.

• Family care resources.

• Tuition coverage for employees and family members, including up to 100% dependent undergraduate-level college tuition at WashU and 40% elsewhere after seven years.