Billing Correspondence Coordinator I – Correspondence Billing Specialist

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Evaluate correspondence requests to issue invoices, process transfers, implement adjustments, conduct research, and update claims and/or invoices in the billing system.

• Draft clear and professional email communications to both internal and external customers, supplying updates and additional information required for follow-up.

• Execute status checks on extensive spreadsheet invoice/claim correction files to ensure all updates are finalized.

• Identify any missing information that needs to be communicated back to customers in order to fulfill requests.

• Adhere to approved Standard Operating Procedures (SOPs) to update and provide essential information for resolving correspondence requests.

• Adjust to evolving duties, priorities, and SOPs.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• A minimum of 2 years of work experience.

• Exhibits effective written communication skills when engaging with internal and external customers.

• Maintains organizational skills while managing multiple requests of varying complexity.

• Adapts to shifting priorities, processes, procedures, and business requirements.

• Work schedule: Monday-Friday, 8am-5pm EST.

• Preferred: A minimum of 1 year of experience as a Labcorp Healthcare Billing Specialist.

• Preferred: At least 2 years of experience using Labcorp billing applications including mPower, LCBS, LCLS, Mobius, and Artiva.

• Preferred: 2 or more years of experience in healthcare accounts receivable, medical billing, claims processing, or revenue cycle operations.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Short-term disability (STD)

• Long-term disability (LTD)

• 401(k) Plan

• Paid Time Off (PTO) or Flexible Time Off (FTO)

• Tuition Reimbursement

• Employee Stock Purchase Plan