Installation Specialist – Spécialiste de l'installation

This is a fully remote position, open to applicants in Canada.

📋 Description

• Evaluate customer business goals, technical needs, and current infrastructure to propose suitable technology solutions.

• Aid in the development of solution proposals, technical architectures, and recommendations that align with customer objectives.

• Contribute to RFI and RFP submissions by collecting requirements and determining suitable solutions.

• Perform technical research utilizing vendor resources, product documentation, and configuration tools.

• Assist in solution sizing, validation, and strategic technical planning.

• Provide technical presentations, demonstrations, workshops, and training sessions for reseller partners and end customers.

• Facilitate both pre-sales and post-sales technical initiatives to guarantee successful solution implementation.

• Attend executive briefings, conferences, trade shows, seminars, marketing events, and virtual training programs.

• Build and maintain trusted-advisor relationships with vendor partners, resellers, and internal stakeholders.

• Collaborate with cross-functional teams to create solution center environments, demonstration platforms, and proof-of-concept solutions.

• Develop and deliver technical learning content for partner enablement initiatives.

• Assist with vendor certification programs and technical roadmap projects.

• Continuously enhance expertise across various technology solutions and emerging industry trends.

⛳️ Requirements

• 1 to 3 years of experience in a technical, pre-sales, solutions engineering, systems engineering, or a related technology position.

• Familiarity with IT infrastructure, cloud computing, networking, cybersecurity, software, or associated technology solutions.

• Experience in presenting technical concepts to diverse audiences.

• Excellent written and verbal communication abilities.

• Capability to manage multiple priorities while maintaining a keen attention to detail.

• Strong organizational, problem-solving, and time management skills.

• Quick adaptability to learn new technologies, products, and systems.

• Proficiency in standard business applications and productivity tools.

• Technical certifications from recognized technology vendors or industry organizations (preferred).

• Experience supporting channel partners, resellers, distributors, or technology vendors (preferred).

• Background in solution architecture, technical consulting, demonstrations, or customer-facing technical support (preferred).

• Experience in developing training materials or leading technical workshops (preferred).

• Willingness to work occasional non-standard hours as business needs arise.

• Availability for occasional travel for customer meetings, training events, conferences, or partner engagements.

🏝️ Benefits

• Elective benefits customized to your location.

• Structured leadership and professional development programs.

• On-demand courses available.

• Seminars and events promoting financial, physical, and mental well-being.

• Global Life Empowerment Assistance Program.

• Inclusive educational opportunities and peer-to-peer discussions.

• Fair growth and development prospects.

• Onboarding program with networking possibilities.

• Internal peer-led inclusive communities and activities.

• Business resource groups.

• Local volunteering opportunities.

• Environmental and social initiatives.

• Commitment to equal opportunity employment.