Installation Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Assist with the setup of new business sales and renewals.

• Oversee tasks from post-sale activities to active client servicing.

• Accomplish set-up milestones efficiently.

• Provide support for group and broker escalations throughout the year.

• Address and resolve group and member issues raised by brokers or groups.

• Monitor and analyze concerns and issues.

• Aid Account Executives during the implementation phase.

• Collect implementation requirements for new clients through discovery sessions.

• Keep all stakeholders informed about the implementation progress and coordinate next steps for successful onboarding.

• Ensure the timely and accurate completion of group documentation.

• Assist with enrollment meetings both virtually and on-site as a backup to the Account Executive when necessary.

• Update group and broker details in the company’s client management systems.

• Offer support regarding enrollment, eligibility, and contracting as required.

• Act as a subject matter expert on Curative Health Plan benefits and implementation processes.

• Attain proficiency in the ENav enrollment platform and EDI enrollments.

• Cultivate long-term relationships with both internal and external stakeholders.

• Carry out additional duties as assigned.

⛳️ Requirements

• Ability to quickly adapt in a dynamic, fast-paced environment.

• Understanding of state-specific Health Plan Benefits.

• Detail-oriented with experience using CRM systems.

• Proficient in Microsoft Office Suite, Google Workspace, and Adobe.

• Fluent in both spoken and written English.

• Spanish bilingual preferred, though not mandatory.

• Minimum of 3 years’ experience in Health Plan Sales, Benefit Counseling, or Account Management.

• Exceptional verbal and written communication skills in a professional context.

• Access to password-protected, stable high-speed internet.

• A quiet and distraction-free workspace for remote work.

• A secure and private work environment to ensure HIPAA compliance.

🏝️ Benefits

• Curative Health Plan with 100% employer-paid medical premiums for the employee and 50% coverage for dependents on the base plan.

• $0 copays and $0 deductibles upon completion of the Baseline Visit.

• Inclusive preventive and primary care services.

• Access to mental health support.

• One-on-one care navigation assistance.

• Chronic condition management programs for diabetes, weight, and hypertension.

• Support for maternity and family planning.

• 24/7/365 access to Curative Telehealth services.

• Comprehensive pharmacy benefits.

• Extensive dental and vision coverage.

• Employer-sponsored life and disability insurance with additional supplemental options available.

• Flexible spending accounts offered.

• Generous paid time off policy along with 11 paid annual company holidays.

• 401K plan available for full-time employees.

• Paid parental leave of up to 8–12 weeks, depending on role eligibility.

• Stipend for stable high-speed internet connectivity.

• Provision of office equipment including PC, monitor, keyboard, mouse, and headset.