Inside Sales Specialist

This is a fully remote position, open to applicants in Germany.

📋 Description

• Develop and enhance a designated customer portfolio.

• Foster robust customer relationships and generate sales opportunities alongside Field Sales teams.

• Oversee the entire sales process from initial outreach to order confirmation.

• Propel growth through cross-selling, upselling, and proactive engagement with customers.

• Identify and cultivate new business opportunities via market research, prospecting, and targeted campaigns.

• Promote and sell Technical Service Solutions that are customized to meet customer requirements and existing equipment.

• Qualify incoming leads while managing customer segmentation and opportunities.

• Maintain precise sales pipelines and customer records within the CRM system.

• Conduct virtual presentations, demonstrations, and solution-oriented discussions with customers.

• Develop solutions to address customer challenges and create value-added offerings.

• Collaborate with the Head of Inside Sales, EMEA, Field Sales, Technical Service, Marketing, Customer Support, and colleagues throughout Europe.

• Participate in occasional travel across Europe for team meetings and business activities.

⛳️ Requirements

• Strong technical background in Non-Destructive Testing (NDT), including familiarity with UT and ET technologies and their practical applications.

• NDT Level 1+ certification is preferred or equivalent technical proficiency.

• Knowledge of Industrial Visual Endoscopy (RVI) is advantageous.

• Comprehensive understanding of ultrasonic testing equipment, flaw detectors, phased array systems, and visual inspection technologies.

• 3–5 years of experience in an industrial B2B setting, including roles in inspection, technical service, training, sales, or aftersales.

• Capability to identify customer needs and convert technical specifications into business opportunities.

• Familiarity with CRM systems like Salesforce and digital sales tools.

• Proficiency in Microsoft Office 365.

• Fluency in German and English; additional languages are beneficial.

• Excellent communication, customer relationship, and stakeholder management capabilities.

• Legal authorization to work in the European Union is required.

• Employer will not provide sponsorship for employment visas.

🏝️ Benefits

• Full-time regular employment.

• Occasional travel within Europe for team meetings and business activities.

• Opportunities for training and collaboration to enhance both technical and commercial skills.

• Equal Opportunity Employer that provides workplace accommodation support.