Inside Sales Specialist

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assess incoming project inquiries and collaborate with the sales team to advance them.

• Manage phone communications with customers and partners.

• Establish and nurture long-term business relationships.

• Prepare quotes and assist throughout the entire opportunity-to-order process.

• Track opportunities, customer contacts, and sales activities within CRM systems.

• Maintain a high standard of data quality.

• Develop candidate profiles and project documentation.

• Aid in the preparation of quotes and concepts.

• Collaborate closely with Partner Delivery Management.

• Provide support to external colleagues assigned to projects.

• Assist with contract management, service billing, reporting, and other administrative sales tasks.

• Conduct analyses and perform status checks.

• Enhance transparency regarding ongoing sales activities.

• Utilize modern AI tools such as ChatGPT, Claude, and Microsoft Copilot to boost efficiency.

⛳️ Requirements

• Commercial vocational training, such as Office Management or Sales Specialist, or a successfully completed degree in business administration, economics, or a related field.

• Several years of professional experience in inside sales, sales support, or a similar role.

• Proficient in using modern AI tools like ChatGPT, Claude, and Copilot.

• Hands-on experience with CRM systems, particularly in managing and documenting opportunities.

• Understanding of quotation and sales processes.

• Strong skills in Microsoft Office, particularly Excel.

• Excellent service orientation and eagerness to communicate with customers, partners, and internal stakeholders.

• Independent, detail-oriented, and organized work approach.

• Team-oriented, dependable, and possesses strong communication abilities.

• Proficient in German and good command of English.

• Nice to have: Familiarity with the Microsoft 365 sales environment.

• Nice to have: Experience with Microsoft Dynamics 365 Project Operations.

• Nice to have: Understanding of project-based businesses, professional services, or IT services.

• Nice to have: Initial experience in contract management.

• Nice to have: Knowledge of service billing.

• Nice to have: Experience collaborating with partners or external service providers.

🏝️ Benefits

• Flexible working hours and options for remote work.

• Personal hardware budget.

• Complimentary access to professional psychological support via OpenUp.

• Customized professional development budget.

• Employee PC program for personal use.

• JobRad bicycle leasing or company car option.

• Profit-sharing program with bonus payments of up to 200%.

• Possibility to convert bonus payments and overtime into benefits such as vouchers, leisure activities, or fuel cards.

• Kindergarten allowance for children not yet of school age.

• Up to two months of workation each year from a vacation destination in Germany, the EU, the UK, or Switzerland, based on tenure and project circumstances.

• Mobile phone for personal use.

• Sports programs and group activities like B2Run, cycling, or squash.