Inside Sales & Service Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Business Development and Project Managers to pinpoint and implement essential customer support initiatives.

• Make outbound calls to potential clients within targeted sectors.

• Carry out organized prospecting campaigns utilizing call lists, CRM information, and marketing resources.

• Implement email outreach campaigns that align with marketing strategies.

• Maintain regular follow-up schedules to ensure ongoing engagement with prospects.

• Ensure data accuracy across accounts, contacts, and opportunities.

• Work closely with marketing, sales leadership, and technical teams.

• Provide market feedback, insights from prospects, and performance metrics for campaigns.

• Participate in conferences and events as assigned.

• Assist in business development efforts through proactive outreach, prospecting, lead qualification, established customer engagement, pipeline generation, client support, and support for outside sales representatives.

• Perform additional duties as needed.

⛳️ Requirements

• Preferred Bachelor’s degree or an equivalent combination of education and experience.

• 1 to 3 years of experience in inside sales, sales development, or customer service.

• Familiarity with outbound calling, prospecting, and lead qualification.

• Excellent written and verbal communication skills.

• Capable of engaging with technical and professional audiences comfortably.

• Strong organizational skills, attention to detail, and ability to follow through.

• Proficient in CRM systems; Microsoft Dynamics and Deltek are preferred.

• Skilled in using Microsoft Office Suite.

• U.S. Persons only due to access to information that is subject to U.S. ITAR export controls; eligible U.S. Persons include U.S. citizens or nationals, lawful permanent residents, refugees, and asylees.

• Willingness to travel approximately 10% of the time.

🏝️ Benefits

• Competitive salary and commission structure.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• Flexible work environment.