Bilingual Inside Sales Associate

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Follow up with dealers on all approved applications that are eligible.

• Negotiate with dealerships to enhance FHF’s win rate for approved submissions.

• Act as the primary point of contact for dealers communicating with internal FHF teams.

• Monitor dealer activity and identify potential risks associated with dealer behavior.

• Travel to dealerships according to the requirements of the assigned market.

• Assist the Outside Sales team with dealer-related initiatives to boost volume.

• Provide support to Servicing and Collections in resolving dealer complaints and conflicts.

• Manage open applications to ensure prompt follow-ups with dealers.

• Oversee dealer communication among internal FHF stakeholders.

• Aid Underwriting and Inside Sales in loan originations and maintaining dealer relationships.

• Collaborate with the Funding Department to gather documents and facilitate loan bookings.

• Contribute to the team in achieving monthly and quarterly origination targets.

⛳️ Requirements

• Proven track record of career stability.

• BA/BS degree is required and/or relevant work experience.

• Minimum of 1 year of prior sales or banking experience.

• Bilingual capabilities (English/Spanish or English/Portuguese).

• Exceptional communication skills.

• Ability to multitask and work independently.

• Proficient in Excel and Outlook.

• Must reside within the United States.

• Required to work Tuesday through Saturday, from 3:00 PM to 11:30 PM EST; CST/PST time zones only.

• Travel to dealerships is necessary based on assigned market requirements.

🏝️ Benefits

• Competitive salaries.

• Comprehensive health and welfare benefits.

• Paid vacation time.

• 401(k) matching program.

• Tuition reimbursement options.

• Quarterly social events.

• Monthly lunch gatherings.

• Strong employee recognition initiatives.

• Training and development programs.

• Support for a healthy work-life balance.

• Opportunities for career advancement.

• Investment in career planning and development.

• Interview accommodations available for individuals with special needs.