Inside Sales Representative – SSD Aftermarket

This is a fully remote position, open to applicants in Florida.

📋 Description

• Promote Agilent's CrossLab service offerings to both new and existing clientele

• Identify, qualify, and cultivate sales opportunities

• Oversee the sales pipeline and deliver precise forecasts

• Recognize upsell and cross-sell opportunities

• Transform time-and-material customers into service contract clients

• Collaborate with internal teams to enhance territory revenue

• Take charge of the complete service contract renewal process

• Manage upcoming renewals and proactively engage customers prior to contract expiration

• Prepare and revise renewal quotations

• Assist in customer retention efforts and reduce contract cancellations

• Identify opportunities to broaden service coverage during the renewal phase

• Negotiate renewals while adhering to pricing guidelines

• Monitor and report on renewal performance and sales opportunities

⛳️ Requirements

• Bachelor's degree or equivalent professional experience

• Minimum of 2 years in inside sales or a related sales role

• Preferred experience with service contracts, renewals, or aftermarket sales

• Excellent communication, customer service, and negotiation abilities

• Proficient in using CRM tools such as Salesforce

• Demonstrated capability to achieve or surpass sales targets

• Willingness to travel occasionally

• Day shift availability

🏝️ Benefits

• Eligibility for bonuses

• Stock option eligibility

• Comprehensive benefits package

• Option for remote work

• Eligibility for sales incentives