Inside Sales Representative – Extended Hours

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Guide patients through the Omnipod onboarding journey, starting from prescription to device activation and registration.

• Offer exceptional customer service while communicating insurance benefit guidelines and cost information.

• Oversee and document patient progress throughout the sales pipeline.

• Analyze pipeline data and trends to prioritize leads and enhance business impact.

• Investigate and resolve data discrepancies or issues by liaising with the appropriate stakeholders.

• Respond to customer inquiries about Omnipod, elucidate benefits, and provide competitive comparisons.

• Employ consultative selling techniques to address patient needs, encourage adoption, and support business objectives.

• Tackle patient concerns with data-driven solutions to enhance patient interactions.

• Collaborate with reimbursement and field sales teams to advance patient leads.

• Work with pharmacy representatives to ensure patients receive Omnipod and that data remains accurate.

• Assist Territory Managers and Clinical Services Managers with provider or patient-related issues.

• Identify opportunities for process improvements and offer feedback and innovative suggestions.

• Propel internal initiatives as assigned by leadership.

⛳️ Requirements

• Associate’s Degree.

• Minimum of 1 year of sales experience with a proven track record in B2B / B2C or a related field (healthcare, pharmaceuticals, medical device, diabetes, or consumer products).

• Outstanding oral and written communication skills.

• Strong influencing, listening, and interpersonal abilities.

• Capability to manage a sales pipeline within a short-term sales cycle with agility, consistent communication, and accurate forecasting.

• Excellent collaboration and relationship-building skills.

• Problem-solving mindset and determination to overcome obstacles or challenges.

• Proficiency with technology, CRM systems, and MS Office applications.

• Willingness to work overtime to achieve business objectives.

• Minimal business travel as required.

• Candidates can reside in any U.S. time zone.

• Preferred: Bachelor’s degree.

• Preferred: Knowledge of the managed care industry.

• Preferred: Experience using Salesforce or another CRM system.

• Preferred: Familiarity with insulin pumps and continuous glucose monitors.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with company match.

• Paid time off (PTO).

• Additional employee wellness programs.

• Incentive compensation may be available.

• 100% remote working arrangements.

• Opportunities for overtime to meet business objectives.