Inside Sales Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with Account Managers to enhance their business portfolio.

• Build relationships with resellers and assist them in managing daily interactions with Sherweb.

• Act as a liaison for the sales team by facilitating communication across various internal departments.

• Support account managers with internal processes, including pricing or credit requests and escalations.

• Identify potential sales opportunities and gather customer information for future follow-ups.

• Schedule meetings and calls between representatives and partners.

• Gather and coordinate feedback on partner experiences from both internal and external sources.

• Enhance job knowledge by reviewing new product descriptions and engaging in educational opportunities.

• Achieve department and organizational objectives by taking ownership of new and diverse requests and seeking ways to add value.

⛳️ Requirements

• Minimum of 2 years of experience in a customer-facing role.

• Proficient in utilizing CRM dashboards, activity management, and other related functionalities.

• Capable of managing multiple tasks and prioritizing effectively.

• Strong organizational and time management abilities.

• Excellent written and verbal communication skills.

• In-depth knowledge of Microsoft products (Outlook, Teams, Excel, Dynamics CRM).

• Prior experience in a similar or sales-related position is preferred.

• Familiarity with IT is advantageous.

• Bilingual proficiency (English/French) is an asset for internal communications.

• Availability during office hours between 8 AM and 7 PM Eastern Time.

• Fluency in English is essential for service delivery to international customers and for communication with English-speaking clients at all times.

🏝️ Benefits

• A dynamic work environment that adapts to your needs.

• A friendly and diverse workplace culture that prioritizes inclusion and equality.

• Access to state-of-the-art technology and tools.

• A results-driven culture that values talent, action, and innovative thinking.

• Annual salary reviews based on individual performance.

• Supportive colleagues from various professional and cultural backgrounds.

• A flexible total compensation package.

• Vacation time that takes your previous experience into account.

• Advanced paid hours for personal time off (holidays and mobile days).

• A flexible benefits plan tailored to your needs.

• Options for flexible savings funds.

• A monthly allowance for home internet expenses.

• Significant opportunities for career growth.

• A career path that provides avenues for learning and personal development.

• Close proximity to your direct manager, fostering open and honest communication to support your growth.

• Numerous initial and on-the-job training opportunities, along with tools to monitor your progress and advance your career.

• “Sherweblife” - a comprehensive calendar of activities that facilitate virtual and in-person gatherings throughout the year.