Inside Sales Representative

This is a fully remote position, open to applicants in Canada, +4 more states.

📋 Description

• Transform inbound inquiries from phone, text, email, and website into scheduled consultations and revenue.

• Perform outbound follow-ups with potential patients, consultation inquiries, and former patients to boost bookings and rekindle demand.

• Inform prospective patients about treatment options, pricing, providers, and the company's philosophy on natural, ethical aesthetics.

• Oversee the sales pipeline and ensure timely follow-up with each lead.

• Monitor lead activities, follow-up interactions, booking results, and conversion metrics within CRM and scheduling platforms.

• Meet and surpass consultation booking, conversion, show rates, and revenue targets.

• Identify opportunities for enhancing lead management, outreach strategies, and conversion processes.

• Collaborate with marketing and clinic teams throughout the patient experience.

⛳️ Requirements

• 1 to 3+ years of experience in inside sales, lead conversion, hospitality, retail, wellness, aesthetics, healthcare, or another client-facing role with a high level of engagement.

• Demonstrated success in achieving or exceeding booking, conversion, or sales objectives.

• Familiarity with CRM, scheduling, and lead management systems.

• Excellent verbal communication skills with confidence in engaging with prospective patients via phone and text.

• Ability to thrive in a dynamic, performance-driven environment.

• Experience in aesthetics, beauty, wellness, or luxury services is advantageous but not mandatory.

• Capacity to communicate effectively for extended durations via phone, text, email, and video.

• Proficient in using a computer and phone throughout the workday.

• Competent in operating scheduling and communication systems.

• Availability Monday through Friday, 9:00 a.m. to 6:00 p.m. PST; schedules may include evenings, weekends, or peak inquiry times.

🏝️ Benefits

• Opportunity for remote work.

• A professional, distraction-free working environment.

• Dependable phone and internet access.

• Scheduled work hours Monday through Friday, 9:00 a.m. to 6:00 p.m. PST.