Inside Sales Representative

This is a fully remote position, open to applicants in Alabama, +44 more locations.

📋 Description

• Acquire new members through both inbound and outbound calling efforts.

• Evaluate customer needs for products and services by utilizing probing questions and active listening skills.

• Provide service to current members and address inquiries related to product usage, benefits, and associated issues.

• Cross-sell ancillary and other relevant products to current members.

• Retain existing members effectively.

• Utilize computers while communicating with prospects and members via telephone.

• Record pertinent information in the CRM system.

• Achieve sales, conversion, and cross-sell objectives.

• Reach out to prospective members within specified timeframes.

• Meet member-retention targets consistently.

• Ensure high levels of member satisfaction.

• Cultivate a deep understanding of company products, services, and operational processes.

⛳️ Requirements

• Bachelor's degree or 1 to 2 years of experience in selling various Medicare products (e.g., Medicare Advantage, Medicare Supplement).

• Life & Health insurance license must be obtained within two attempts and/or within 60 days from the start date of employment.

• Proficient use of computers for daily tasks.

• Ability to multitask while engaging in phone conversations.

• Exceptional communication and listening abilities.

• Self-motivated with a positive attitude and capacity to manage emotions when interacting with dissatisfied customers.

• Flexibility to thrive in a high-pressure, goal-driven environment.

• Determination to build, manage, and expand a portfolio of business.

• High level of computer proficiency, particularly with Microsoft Office applications.

• Capability to perform basic mathematical calculations without a calculator.

• Ability to successfully complete annual AHIP certification, continuing education, product certification, security and compliance training, client/carrier certifications, and necessary CMS certifications.

• Maintain up-to-date knowledge of CMS and state regulations.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources to support physical, emotional, and financial well-being.

• Opportunities for personal and professional development.

• Career growth prospects.