Inside Sales Manager

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Oversee larger teams, including Manager I teams, areas, or clients with extensive scope or impact.

• Establish organizational direction and prioritize work tasks.

• Foster employee development, manage expenses, and align efforts with overarching business objectives.

• Mentor and coach direct reports and, when necessary, indirect reports.

• Oversee the FPR process for company personnel.

• Manage both team and individual performance levels.

• Provide guidance to management and colleagues on organizational, technical, and strategic issues.

• Develop strategic business plans that align with Business Unit and Corporate goals.

• Ensure that proposed projects receive the necessary support.

• Delegate responsibilities and offer direction, leadership, and coaching.

• Eliminate obstacles to enable direct reports to meet their objectives.

• Cultivate an environment that promotes individual growth and high performance.

• Attain diversity and other human resources objectives.

⛳️ Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or a related discipline, or equivalent professional experience.

• A Master's or advanced degree in a relevant field is preferred.

• Typically requires 10+ years of pertinent experience.

• Experience in workforce management and development.

• Proven track record in managing managers.

• Strong leadership capabilities.

• Proficient in strategic planning.

• Skilled in negotiation.

• Ability to influence others.

• Experience in escalation management and building customer relationships.

• Familiarity with corporate capabilities and norms within the outsourcing industry.

• Competence in business analysis and planning.

• Knowledge in financial and cost management.

• General project management skills.

• Basic understanding of technology and associated fields.

• Awareness of industry and market trends.

🏝️ Benefits

• Comprehensive benefits that support physical, financial, and emotional wellbeing.

• Opportunities for personal and professional development.

• Flexible work arrangements to balance work and personal commitments.

• Availability of remote/teleworking options.

• An inclusive workplace with accessibility accommodations.