Inside Sales

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Provide administrative and logistical assistance to the sales team.

• Review, process, and input orders; deliver order acknowledgments.

• Prepare quotations and maintain accurate records.

• Address customer inquiries and manage order modifications.

• Generate weekly performance reports.

• Verify the accuracy of quotations and SAP entries.

• Assist in establishing and maintaining policies and procedures for new customer setups.

• Collaborate with Operations regarding changes, delivery details, urgent requests, and updates.

• Work with Quality on FA requests, quality surveys, product compliance, technical data inquiries, and audits.

• Participate in annual audits as required.

• Liaise with Finance on credit requests, audits, and invoice discrepancies.

• Support RMA requests, update SAP information, and coordinate credits with Finance.

• Assist outside Sales Directors.

• Train and support the inside sales team on systems, processes, and procedures.

• Provide training to outside Representative companies on systems and processes.

• Generate, maintain, and distribute POS reports for Representative commissions; submit to Finance for monthly payments.

• Maintain and distribute quarterly pricing books.

• Create SCD forms for special customer part requirements.

⛳️ Requirements

• Minimum of 5 years of relevant experience.

• Experience with RFPs (Request for Proposal).

• Background in Sales Administration.

• Proficient in Customer Relationship Management.

• Experience in Quote Management.

• Familiarity with Order Management.

• Excellent communication skills, with the ability to work independently and collaboratively in a team.

• Detail-oriented with an organized approach to work performance and review.

• Strong commitment to core values including Leadership, Innovation, Communication, Persistence, Enthusiasm, and Respect.

• Ability to consistently use visual acuity for operating equipment, reading technical information, and/or using a keyboard.

• Occasionally required to lift, push, or carry items weighing less than 25 pounds.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits package.

• Opportunities for professional development and training.

• Supportive work environment fostering teamwork and collaboration.

• Flexible work arrangements available.