Inside Sales Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Generate and qualify leads through cold outreach, email marketing campaigns, and social media platforms.

• Assess leads according to their needs, budget, and timeline, with a focus on consumables and selected systems opportunities.

• Conduct virtual product presentations and demonstrations.

• Negotiate and finalize deals related to consumables and selected system opportunities.

• Follow up with prospective customers to address any concerns and secure agreements.

• Maintain and regularly update SFDC CRM records with accurate customer information and sales activities.

• Manage customer relationships to ensure satisfaction and foster loyalty.

• Collaborate effectively with field sales, marketing, and technical support teams.

• Align sales strategies with ongoing marketing campaigns.

• Provide feedback and insights to enhance marketing initiatives.

• Generate sales reports and present findings to management.

• Analyze sales data to identify trends and areas needing improvement.

⛳️ Requirements

• Bilingual, with English as the primary language.

• A minimum of a Bachelor’s degree in Biology, Chemistry, Biotechnology, or a related field.

• Over 3 years of experience in inside sales or a comparable role.

• A proven record of achieving or surpassing sales targets.

• Advanced knowledge of prospecting tools, such as LinkedIn Sales Navigator.

• Proficiency in CRM software (SFDC).

• Proficient in Microsoft Office Suite.

• Strong communication and interpersonal skills.

• Ability to build rapport with customers and comprehend their needs.

• Self-motivated and focused on results.

• Capable of working independently.

• Excellent problem-solving abilities and attention to detail.

• Familiarity with sales techniques and strategies.

• Understanding of industry and market trends.

• Experience in selling bioprocessing products or technologies is a bonus qualification.

• Familiarity with upstream/downstream bioprocessing workflows is a bonus qualification.

🏝️ Benefits

• Variable cash programs (bonus or commission).

• Equity may be available for eligible positions.

• Paid time off.

• Health insurance.

• Dental insurance.

• Vision insurance.

• Retirement benefits.

• Flexible spending accounts.