Inside Property Adjuster

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Investigate, assess, negotiate, and resolve intricate homeowners property claims that involve substantial damages and risks.

• Oversee large loss claims resulting from fires, weather incidents, catastrophes, and other significant property damages.

• Determine coverage, assess damages, and make claim decisions within designated authority limits.

• Review estimates from contractors and independent adjusters for accuracy, scope, and repair recommendations.

• Use Xactimate estimates and supporting documentation to evaluate damages and pinpoint discrepancies or opportunities for clarification.

• Manage claim authority requests and document the rationale for elevated approvals.

• Address additional living expense (ALE) and personal property exposures.

• Work collaboratively with contractors, mitigation vendors, independent adjusters, legal partners, and internal stakeholders.

• Offer guidance and mentorship to less experienced claims professionals.

• Maintain communication with customers while managing complex claims that may take a long time to resolve.

• Primarily support homeowners claims across the Western region.

• No field inspections are required; physical inspections are conducted by independent adjusters, contractors, and other third-party partners.

⛳️ Requirements

• Extensive experience in handling large loss residential property claims, typically valued at over $100,000.

• Strong knowledge of residential construction, repair processes, and property damage assessment.

• Experience in reviewing and interpreting Xactimate estimates.

• Ability to independently manage complex claims with minimal supervision.

• Strong analytical, negotiation, and decision-making abilities.

• Proven capability to handle multiple complex cases simultaneously.

• Excellent written and verbal communication skills.

• Experience in managing catastrophe-related property claims (preferred).

• Background in handling fire, wind, hail, wildfire, or severe weather-related losses (preferred).

• Previous experience collaborating with contractors, independent adjusters, and restoration vendors (preferred).

• Prior experience in leadership, mentoring, or peer coaching (preferred).

• Authorization to work in the United States; visa sponsorship is unavailable.

• A dedicated, private home workspace that is free from distractions.

• Reliable internet with minimum speeds of 50 MB download and 5 MB upload.

🏝️ Benefits

• Fully remote work arrangement.

• Provision of a laptop, monitors, headset, keyboard, and mouse.

• Monthly reimbursement for internet connectivity costs.