Inside Account Manager – Corporate

This is a fully remote position, open to applicants in Illinois, +7 more states.

📋 Description

• Perform thorough needs assessments to grasp customer challenges, objectives, and opportunities.

• Act as a trusted advisor for Elsevier, aligning solutions with customer strategies.

• Meet revenue goals through new client acquisitions and timely contract renewals.

• Leverage data and insights to guide decisions, accurately forecast, and identify growth opportunities across the entire portfolio.

• Collaborate with marketing, product, and customer success teams to create and implement strategic account plans.

• Engage with stakeholders and present solutions in a clear and persuasive manner.

• Promote inclusion and utilize diverse perspectives.

• Navigate complex, matrixed environments and adjust to evolving customer needs and market conditions.

• Continuously enhance understanding of customer industries, Elsevier’s offerings, and emerging trends.

• Establish both internal and external connections to expedite decision-making and minimize barriers.

• Identify and analyze customer priorities, pain points, and strategic goals.

• Effectively position Elsevier’s integrated products and services.

• Maintain a sense of urgency and accountability in reaching revenue and growth objectives.

• Utilize analytics and insights to direct actions and assess impact.

• Build trust and promote collaboration across diverse teams and stakeholders.

• Adapt to complex situations while maintaining focus under pressure.

⛳️ Requirements

• Bachelor’s degree or equivalent professional experience.

• At least 5 years of experience in B2B sales or account management, ideally within corporate or knowledge-driven sectors.

• Demonstrated success in strategic account management and consultative selling.

• Outstanding communication, negotiation, and presentation abilities.

• Proficient in Salesforce, Microsoft Office, and various sales enablement tools.

• Experience in a matrix organization and adept at managing intricate stakeholder relationships.

🏝️ Benefits

• Healthy work/life balance initiatives.

• Wellbeing initiatives.

• Shared parental leave.

• Study assistance.

• Sabbaticals.

• Flexible working hours.

• Country-specific benefits.

• Accommodation or adjustment support for applicants with disabilities or other needs.