Information Systems Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee MCHC’s IT infrastructure, encompassing systems, networks, telecommunications, hardware, software, and cloud services across various locations.

• Ensure the reliability and security of LAN, WAN, Wi-Fi, VPN, servers, virtual workstations, laptops, mobile devices, and VoIP environments.

• Administer cybersecurity measures, including firewalls, endpoint protection, encryption, multi-factor authentication (MFA), patch management, access control, and incident response.

• Enforce HIPAA Security Rule and HITECH safeguards while addressing risks identified through Security Risk Assessments.

• Maintain and evaluate IT Disaster Recovery and Business Continuity plans.

• Coordinate technology recovery efforts during outages or emergencies.

• Manage databases, data architecture, backups, integrations, and secure data exchange protocols, including HL7/FHIR and other clinical interfaces.

• Lead and nurture the Information Systems team, serving as the point of escalation for complex technical challenges.

• Oversee IT vendors, software licensing, equipment procurement, documentation, audit support, and provide infrastructure and security recommendations.

⛳️ Requirements

• Bachelor’s degree in IT, Computer Science, Cybersecurity, or equivalent technical experience, or 3–5 years of IT management experience with a minimum of 2 years in a regulated healthcare environment.

• At least 2 years of experience in managing teams, including involvement in hiring and directing day-to-day work.

• Familiarity with HIPAA, HITECH, the HIPAA Security Rule, and healthcare compliance standards.

• Comprehensive understanding of IT systems, applications, databases, financial systems, networks, telecommunications, hardware, and software.

• Proven troubleshooting, problem-solving, and crisis management skills.

• Expertise in Windows Server, Active Directory, Microsoft 365/Entra ID, VMware/Hyper-V, and best practices in infrastructure and security.

• Capability to work with routing, switching, firewalls, VPNs, VoIP, and network functionalities.

• Experience in supporting cybersecurity programs aligned with NIST/CIS frameworks, including EDR/MDR solutions, MFA, patch management, and Security Risk Assessments (SRA).

• Preferred: Bachelor’s degree in IT, Computer Science, Cybersecurity, or a related field with 6 years of networking experience in a healthcare setting, or 15+ years of equivalent healthcare IT experience in a leadership capacity.

• Preferred: Prior supervisory or management experience.

• Preferred: Experience in an FQHC, community health center, or other regulated healthcare setting.

• Preferred: Familiarity with EHR/PM platforms and external Health Information Exchange (HIE) interfaces.

🏝️ Benefits

• Medical, Dental, and Vision Insurance

• Paid Time Off (PTO)

• 9 Paid Holidays

• Life Insurance

• 401(k) with Employer Match

• Flexible Spending Account (FSA)