Independent Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in fostering customer loyalty and acquiring new accounts within the designated territory.

• Serve as the primary liaison and main contact for dealerships in a specific region/book of business.

• Establish and meet customer expectations while providing an outstanding customer experience.

• Employ a consultative sales strategy and exceptional customer service to enable accounts to effectively utilize OPENLANE software.

• Promote user engagement within the assigned region.

• Comprehend customer business requirements and drive growth initiatives.

• Maintain ongoing communication with all departments, collaborating cross-organizationally to address issues and ensure stakeholder satisfaction.

• Build and sustain competitive knowledge of products, industry trends, and other relevant developments.

• Record research and customer interactions in the CRM system.

• Monitor call activity and performance against objectives, sales targets, and KPIs using CRM software.

• Advise customers on best practices through tailored guidance and support.

⛳️ Requirements

• 3-5 years of relevant sales and/or account management experience.

• Strong comprehension of online technologies and proficiency in Google Suite applications.

• Demonstrated history as a proactive problem-solver, taking full responsibility for issues from start to finish.

• Excellent verbal and written communication abilities, emphasizing customer service.

• Strong organizational, time management, and prioritization skills; capable of managing multiple demands simultaneously.

• Proven capacity to work independently and maintain focus in a remote work setting.

• Experience with Salesforce is a plus.

• Bachelor's Degree is a plus.

• Familiarity with DOMO or other data analysis tools is a plus.

• Experience with Slack is a plus.

• Background in the automotive industry is a plus.

🏝️ Benefits

• Competitive salary.

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US).

• Immediately vested 401K (US) or RRSP (Canada) with company matching.

• Paid vacation, personal, and sick time.

• Paid maternity and paternity leave (US).

• Employer-covered short-term disability, long-term disability, life insurance, and AD&D (US).

• Comprehensive Employee Assistance Program.

• Employer-sponsored Leap into Service Day for volunteering.

• Tuition reimbursement for eligible programs.

• Opportunities to enhance your skill set and share knowledge within a publicly traded, global organization.

• Company culture emphasizing internal promotions, diverse career paths, and meaningful advancement.

• Target bonus range: $0.00 - $2,500.00 USD monthly.