In House Sales Representative

This is a fully remote position, open to applicants in Indonesia.

📋 Description

• Engage with incoming prospects through phone, chat, email, and scheduled follow-ups.

• Manage the complete sales process for standard and moderately complex system configurations.

• Conduct thorough, needs-based discovery to understand customers' water quality issues.

• Simplify test results and technical information into easily understandable terms.

• Inform customers about SpringWell products and solutions.

• Suggest system configurations that align with customer requirements, budget, and installation needs.

• Advance opportunities through established sales stages towards closure.

• Address objections related to pricing, installation, and product differentiation.

• Keep precise CRM records, including call notes, follow-ups, and pipeline activities.

• Enhance product knowledge regarding system capabilities, installation factors, and competitive options.

• Escalate complex technical issues while developing the skills to resolve them independently.

• Achieve or surpass revenue and productivity goals.

• Identify upsell and cross-sell opportunities within approved product offerings.

• Communicate recurring customer inquiries, objections, and water-related concerns to teammates, marketing, and product teams.

⛳️ Requirements

• A minimum of 2 years of inside sales experience with a proven track record of success.

• Demonstrated capability to independently oversee a complete sales cycle from qualification to closure.

• Strong skills in needs-based discovery and handling objections.

• Experience in selling higher-consideration or consultative products, as opposed to purely transactional items.

• Ability to manage a high volume of inbound leads while maintaining a disciplined approach to conversion.

• Proficient in CRM systems for pipeline management, follow-ups, and forecasting.

• A background in selling water treatment, home services, or other technical home-improvement systems is preferred.

• A deep understanding of residential water quality issues and installation requirements is preferred.

🏝️ Benefits

• Commissions begin immediately and are based on overall business performance.

• Annual bonus plan tied to company and individual performance, or a role-based sales incentive plan.

• Comprehensive health plans available.

• Market-leading 401(k) program with company contributions.

• Discounts on products.

• Flexible time-off benefits.

• Adoption assistance benefits.

• Participation in Employee Resource Groups (ERGs).

• Reasonable accommodations provided for individuals with disabilities.