In House Sales Representative

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Engage with inbound homeowners through phone, chat, email, and scheduled follow-ups.

• Take full ownership of the entire sales cycle for standard and moderately complex system configurations.

• Conduct structured and needs-based discovery to identify customers' water quality concerns.

• Simplify test results and technical information into easily understandable language.

• Educate customers about SpringWell products and suggest solutions that meet their needs, budget, and installation requirements.

• Advance opportunities through various sales stages towards closure and address objections related to pricing, installation, and product differentiation.

• Provide a professional, trust-building customer experience.

• Keep precise records in the CRM, including call notes, follow-ups, and pipeline activities.

• Enhance product knowledge regarding system capabilities, installation factors, and competitive alternatives.

• Escalate complex technical scenarios and work towards resolving them independently.

• Achieve or surpass revenue and productivity targets while pinpointing upsell and cross-sell prospects.

• Communicate recurring customer inquiries, objections, and water quality concerns with colleagues, marketing, and product teams.

⛳️ Requirements

• Minimum of 2 years of inside sales experience with a proven track record of success.

• Demonstrated ability to independently oversee a complete sales cycle from qualification to closure.

• Strong skills in needs-based discovery and handling objections.

• Experience in selling higher-consideration or consultative products rather than purely transactional items.

• Capability to manage a high volume of inbound leads while maintaining conversion discipline.

• Proficient in CRM systems for managing pipeline, follow-ups, and forecasting.

• Preferred: experience in selling water treatment, home services, or technical home-improvement systems such as HVAC or solar.

• Preferred: extensive knowledge of residential water quality concerns and installation requirements.

🏝️ Benefits

• Commissions begin immediately and are tied to overall business performance.

• Annual bonus plan based on company and individual performance, or a role-specific sales incentive plan.

• Comprehensive and competitive health insurance plans.

• A market-leading 401(k) program with company contributions.

• Discounts on products.

• Flexible time-off benefits.

• Adoption assistance.

• Employee Resource Groups (ERGs).

• Reasonable accommodations for individuals with disabilities.