In House Sales Representative

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Engage with incoming prospects through phone calls, chat, email, and scheduled follow-ups.

• Take full ownership of the entire sales cycle for standard and moderately complex system configurations.

• Conduct structured, needs-based assessments of customers' water quality issues.

• Convert water test results and technical information into easily understandable terms.

• Educate clients about SpringWell products and suggest appropriate system configurations.

• Move opportunities through various sales stages toward closing, while addressing common objections.

• Provide a professional and trust-building customer experience.

• Keep precise records in the CRM, including call notes, follow-ups, and pipeline activities.

• Develop product knowledge regarding system capabilities, installation considerations, and competitive options.

• Escalate complex technical situations and learn to independently resolve them.

• Meet or surpass revenue and productivity goals.

• Identify upselling and cross-selling opportunities within authorized product configurations.

• Communicate recurring inquiries, objections, and water issues with team members, marketing, and product teams.

⛳️ Requirements

• At least 2 years of inside sales experience, demonstrating a history of successful outcomes.

• Proven capability to independently manage a full sales cycle from qualification to closing.

• Strong skills in needs-based discovery and handling objections effectively.

• Experience in selling higher-consideration or consultative products, rather than merely transactional items.

• Ability to handle a high volume of inbound leads while maintaining conversion discipline.

• Proficiency in using CRM systems for pipeline management, follow-ups, and forecasting.

• Preferred: Experience in selling water treatment, home services, or other technical home improvement systems (e.g., HVAC or solar).

• Preferred: In-depth understanding of residential water quality issues and installation requirements.

🏝️ Benefits

• Annual bonus plan based on both company and individual performance, or a role-based sales incentive plan.

• Comprehensive health insurance plans.

• Competitive 401(k) program featuring company contributions.

• Discounts on products.

• Flexible time off benefits.

• Adoption assistance benefits.

• Access to Employee Resource Groups (ERGs).