In House Sales Representative

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Engage with incoming prospects through phone, chat, email, and scheduled follow-ups.

• Take full ownership of the entire sales cycle for standard and moderately complex system configurations.

• Conduct structured, needs-based discovery sessions to identify customers' water quality concerns.

• Simplify water test results and technical information into easily understandable terms.

• Provide education to customers regarding SpringWell products and solutions.

• Suggest system configurations that align with customer needs, budget, and installation prerequisites.

• Progress opportunities through established sales stages towards closure.

• Address objections related to pricing, installation, and product differentiation.

• Keep accurate records in the CRM, including call notes, follow-ups, and pipeline activities.

• Develop comprehensive product knowledge about system capabilities, installation factors, and competitive options.

• Escalate complex technical issues and enhance the ability to resolve them independently.

• Achieve or surpass revenue and productivity targets.

• Identify opportunities for upselling and cross-selling within approved product configurations.

• Share recurring customer inquiries, objections, and water quality concerns with colleagues, marketing, and product teams.

⛳️ Requirements

• A minimum of 2 years of inside sales experience with a proven track record of success.

• Demonstrated ability to independently oversee a complete sales cycle from qualification to closure.

• Strong skills in needs-based discovery and handling objections.

• Experience in selling higher-consideration or consultative products, as opposed to purely transactional items.

• Capability to manage a high volume of inbound leads while maintaining conversion discipline.

• Proficiency in CRM systems for managing pipeline, follow-ups, and forecasting.

• Preferred: Experience in selling water treatment, home services, or other technical home-improvement systems (e.g., HVAC or solar).

• Preferred: In-depth understanding of residential water quality issues and installation needs.

🏝️ Benefits

• Commissions begin immediately and are based on overall business performance.

• Annual bonus plan based on company and individual performance or a role-based sales incentive plan.

• Comprehensive health and wellness benefits that are competitive.

• Extensive health plan options.

• Market-leading 401(k) program with company contributions.

• Discounts on products.

• Flexible time-off benefits.

• Adoption assistance benefits.

• Participation in Employee Resource Groups (ERGs).