In-Account Business Development Director – Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive consultative growth across a diverse client portfolio.

• Develop a strong in-account pipeline and secure over $5M in new revenue within a year.

• Identify opportunities within accounts and manage the entire sales cycle from discovery and qualification to pitching, pricing, proposal, negotiation, and closing.

• Ensure accurate forecasting and maintain pipeline integrity in Salesforce.

• Formulate deal strategies, pricing, and scope for significant digital and AI projects.

• Address objections, procurement challenges, and uncertainties effectively.

• Convert AI and digital capabilities into quantifiable business outcomes using value-selling techniques.

• Assist clients in implementing practical and transformative AI solutions across marketing, content, IT, and digital operations.

• Create value narratives linked to ROI, risk mitigation, speed, and competitive edge.

• Simplify complex technological concepts into executive-level business cases.

• Cultivate relationships with senior and C-suite executives.

• Act as a point of escalation while balancing client expectations with internal delivery capabilities.

• Collaborate with delivery, strategy, leadership, platform, and technology teams.

• Represent Phase2 at industry events and maintain a presence in thought leadership.

• Work with cross-functional teams to design and deliver solutions that provide measurable value.

• Assist marketing with case studies and thought leadership initiatives.

• Explore co-selling opportunities with platform and technology partners.

• Contribute to performance improvement, knowledge sharing, and sales excellence.

⛳️ Requirements

• Over 10 years of consultative digital sales experience in an agency, consultancy, or transformation-focused firm.

• Proven success in expanding existing client relationships.

• Experience managing client portfolios generating over $5 million in annual revenue.

• Capability to produce $5M+ in sales, including expansions and renewals, within the designated portfolio in under a year.

• Strong understanding of digital experiences, platforms, and AI-enabled solutions.

• Ability to navigate ambiguity and collaboratively shape solutions with clients.

• Experience influencing senior executives through strategic insights, persuasive communication, and effective negotiation.

• Proficient in maneuvering through legacy systems, organizational resistance, and competing priorities.

• Skill in generating buyer demand and articulating the urgency for clients to act.

• Demonstrated application of AI in personal workflows and client discussions.

• Background in regulated industries such as healthcare, pharmaceuticals, wellness, or financial services (preferred).

• Familiarity with systems like Drupal, Acquia, Adobe Experience Cloud, Optimizely, or similar DXPs (preferred).

• Proven thought leadership in AI or digital transformation (preferred).

• Willingness to travel to client locations, internal offices, or industry events as necessary, typically up to 20% of the time.

🏝️ Benefits

• Fully remote work from any location within a remote-first team and flexible culture.

• Comprehensive medical, dental, vision, life insurance, and disability coverage.

• Supplemental insurance options available through Aflac and Transamerica.

• Wellness program offering participation rewards.

• 401(k) plan with a 3% employer contribution, no match required, and 100% vesting after 90 days.

• 16 paid vacation days, 4 personal days, and 1 volunteer day per year.

• Increased vacation and personal time with tenure.

• Up to 12 weeks of fully paid leave for birthing parents.

• Up to 6 weeks of fully paid bonding leave.

• Support for adoption and foster placement.

• Inclusive fertility, adoption, and surrogacy benefits provided by Kindbody.

• Virtual health coaching and care navigation services.

• $500 stipend for setting up a home office for new hires.