Implementation Success Partner

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Sales prior to the delivery handoff to define project scope, assess feasibility, and establish delivery expectations.

• Create and oversee timelines for the implementation of the Qventus Periop Solution across various service lines and facilities.

• Direct intricate perioperative implementations that involve multiple service lines, surgical teams, and executive stakeholders.

• Provide guidance to perioperative leadership and C-suite executives regarding project scope, risks, and operational strategies.

• Foster relationships within client organizations, especially with senior operational and executive stakeholders.

• Work alongside Data Engineers, Product Specialists, and Client Success Partners to enhance client value.

• Collaborate with both operational and technical client teams to fulfill implementation requirements.

• Utilize perioperative expertise to encourage user, executive, and surgeon engagement for workflow and tool adoption.

• Anticipate potential risks, develop mitigation strategies, and advise leaders on solutions.

• Leverage Qventus dashboards and reporting tools to pinpoint gaps and enhance adoption and value realization.

• Identify opportunities for process improvements, address gaps, and lead change management efforts for enduring workflow adoption.

• Take ownership of implementation delivery for assigned client accounts with significant autonomy.

• Clearly convey Qventus’ value proposition and establish measurable business outcomes.

• Cultivate customer advocates who can act as references for potential clients.

• Contribute to the enhancement of the healthcare system.

⛳️ Requirements

• Over 8 years of project/program management experience with a deep understanding of business needs and technical capabilities for enterprise-wide SaaS implementations.

• More than 8 years of professional experience at a leading healthcare consulting firm, digital health company, or within a health system.

• At least 8 years of cross-functional experience managing complete project lifecycles and milestones.

• Proven track record of leading large, complex implementations with involvement from executive stakeholders.

• Experience working with Sales or pre-sales teams to define scope, validate, and transfer enterprise deployments.

• Familiarity with perioperative metrics, processes, challenges, and solutions.

• Proficient with Epic, Cerner, or similar EHR systems, including architecture, integrations, and workflow impacts.

• Project management experience with intricate implementations in provider-side healthcare settings.

• Strong quantitative and analytical abilities, including proficiency in dashboards and reporting tools.

• Required prior experience managing hospital system projects such as EHR implementations.

• Capability to comprehend, document, and analyze data using data validation dashboards, JAVA/SQL code, and advanced Excel functions.

• Willingness to travel approximately 25%-35% of the time.

• Successful completion of a pre-employment background check and drug test.

• SQL query-writing experience is highly preferred.

• PMP certification is advantageous.

• Experience collaborating with clinical and/or process consultants is a plus.

🏝️ Benefits

• Open Paid Time Off.

• Paid parental leave.

• Opportunities for professional development.

• Wellness stipend.

• Technology stipend.

• Employee referral bonus.

• Employee stock option awards.