Implementation Leader

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the implementation and onboarding process for new client partners utilizing CertifyOS products and services.

• Oversee multiple implementations at the same time.

• Collaborate cross-functionally with stakeholders from various teams.

• Assist clients in completing standard implementation tasks and understanding the CertifyOS platform.

• Acquire extensive knowledge of provider licensing, credentialing, and provider data management.

• Ensure a smooth client experience from the execution of contracts through to the go-live phase.

⛳️ Requirements

• More than 5 years of overall professional experience.

• At least 3 years of experience in software implementation, project management, or management consulting.

• Exceptional organizational skills coupled with a detail-oriented approach.

• Excellent communication, presentation, and reporting abilities.

• Capability to customize messages or training delivery for diverse audiences.

• Ability to work independently while managing multiple tasks at once.

• Proficient in interacting and collaborating with product, engineering, and operations teams both internally and externally.

• Preferred: Strong grasp of provider licensing, credentialing, and provider data management.

• Preferred: Familiarity with systems, spreadsheets, databases, and applications such as Google Suite, Salesforce, Jira, Confluence, and Monday.com.

🏝️ Benefits

• Complete coverage of health, dental, and vision insurance premiums for employees.

• Unlimited PTO for team members based in the US, with a minimum of two weeks off each year for rejuvenation.

• Health insurance provided for employees located in India.

• Statutory leave benefits available for employees in India.

• Additional wellness (menstrual) leave for women in India.