Implementation Consultant, Logis Billing

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the implementation of Logis Billing from initiation to completion using established project plans.

• Conduct customer discovery sessions focusing on billing processes, payers, fee schedules, codes, clearinghouse, and reports.

• Identify project risks and communicate them to the team lead and customer along with recovery strategies.

• Configure Logis Billing in accordance with established configuration standards.

• Plan and verify data conversions, including open balances and historical data.

• Facilitate customer user acceptance testing and secure approval prior to go-live.

• Train customer billing personnel and office staff on daily operational workflows.

• Assist customers during their initial billing cycles until claims and payments are successfully processed.

• Transition customers to Logis Billing support and Customer Success teams.

• Record time accurately in real-time by customer and type of work.

• Maintain updated project health status, risks, timelines, and next steps on a weekly basis.

• Ensure timely and defect-free go-lives and seamless transitions, evaluated by time to value, customer satisfaction (CSAT), and support ownership.

⛳️ Requirements

• All offers are subject to the successful completion of a background check.

• Capability to implement Logis Billing for agencies and billing companies of all sizes.

• Ability to understand customer billing practices, including payers, fee schedules, codes, clearinghouse, and reports.

• Proficiency in configuring payers, fee schedules, codes, claim rules, clearinghouse enrollment, remittance, and posting.

• Competence in planning and validating data conversions.

• Experience in conducting user acceptance testing and securing customer sign-off.

• Ability to train customer billing staff and office personnel.

• Skill in following implementation playbooks, documenting insights, and proactively escalating project risks.

• Proficient in using project management and time-tracking tools.

🏝️ Benefits

• Competitive health plans (medical, dental, & vision insurance).

• Paid time off (starting at 20 days) & 12 company holidays.

• 401(k) with a company match.

• Telemedicine services offered through ESO.

• Savings accounts (FSA, HSA, DCA).

• Employee Assistance Program (EAP).

• Annual reimbursement for health and wellness expenses.

• Comprehensive benefits including life insurance, disability insurance, and worksite benefits.

• Paid parental leave, new child program, & flexible options for returning to work after parental leave.

• Relaxed office atmosphere with unlimited snacks and beverages available.