Implementation Consultant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with healthcare clients in Canada and internal Solventum teams to fulfill implementation tasks and achieve project goals.

• Evaluate existing coding, abstracting, CDI, and HIM workflows and assist in validating future-state processes for 360 Encompass.

• Set up, test, validate, and provide support for Solventum application environments throughout the implementation phase.

• Oversee issue investigation, documentation, customer communication, testing assistance, and activities to ensure go-live readiness.

• Train system administrators, super users, and end users effectively.

• Contribute to enhancing implementation materials, tools, and documentation related to Canadian workflows.

• Travel domestically up to 25% as required.

⛳️ Requirements

• Bachelor’s Degree or higher in health informatics, Computer Science, or Information Technology.

• A minimum of three (3) years of combined experience in supporting or implementing software within a healthcare environment.

• At least three (3) years of experience in supporting healthcare software implementation, including configuration, testing, validation, training support, and go-live readiness activities.

• Three (3) years of experience in documenting implementation challenges, coordinating testing support, and communicating status or risks to customers and internal teams.

• Familiarity with Solventum HIS products, such as 360 Encompass, Codefinder, HDM, or similar applications.

• Experience with Canadian coding and abstracting workflows, including CIHI standards, ICD-10-CA, CCI, DAD, and NACRS.

• Background in EHR implementation or integration activities with solutions like Epic, Oracle Health/Cerner, MEDITECH, or Altera Health.

• Knowledge of healthcare interoperability standards, including HL7 v2.x, FHIR, APIs, and data exchange workflows.

• Ability to build and maintain strong customer relationships in a dynamic implementation environment.

• Excellent problem-solving, troubleshooting, analytical, organizational, written, and verbal communication skills.

• Must be legally permitted to work in Canada without sponsorship for employment visa status.

🏝️ Benefits

• Additional compensation options may be available, including incentive programs.

• A comprehensive range of benefits is offered to employees in Canada.

• Relocation assistance may be provided.

• Accommodations are available upon request for candidates with disabilities.

• Up to 25% domestic travel may be required.