Imaging Parts Sales Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main contact for incoming inquiries related to diagnostic imaging parts.

• Provide guidance to customers on parts, lifecycle management, and sourcing alternatives.

• Assess options for repair, exchange, or replacement based on cost, urgency, and equipment lifecycle considerations.

• Negotiate prices, discounts, and terms within established authority limits.

• Create precise and competitive quotes.

• Oversee open quotations to enhance win rates and secure purchase orders.

• Foster relationships with hospitals, Independent Service Organizations (ISOs), OEM service providers, and biomedical engineering departments.

• Counsel customers and service organizations on parts sourcing strategies and lifecycle management.

• Utilize internal inventory systems to locate available parts, exchange options, and alternatives.

• Suggest substitute or upgraded products when suitable.

• Accurately and efficiently process customer orders.

• Collaborate with Operations, Repair, Procurement, and Logistics teams for prompt fulfillment.

• Maintain precise customer records, quotations, and sales activities in company systems.

• Address customer issues related to pricing, availability, order status, and product selection.

• Keep a working knowledge of diagnostic imaging systems, replacement parts, exchange programs, and service offerings.

• Achieve or surpass objectives related to quote turnaround, quote conversion, order accuracy, revenue, and customer satisfaction.

• Work together with colleagues to enhance response times, sales procedures, and customer experience.

⛳️ Requirements

• A degree in Sales, Marketing, Business, or a related discipline.

• A minimum of three years of experience in sales, customer service, or parts sales.

• Preferred experience in diagnostic imaging, biomedical equipment, medical equipment, industrial equipment, or technical parts sales.

• Capability to manage multiple customer opportunities in a dynamic sales environment.

• Ability to independently formulate pricing and sourcing recommendations without prior approval.

• Strong verbal and written communication skills.

• Excellent organizational and time management skills.

• Ability to cultivate customer relationships and close transactional sales opportunities.

• Proficiency in Microsoft Office and CRM/ERP software, such as Salesforce.

• Capability to learn technical product information and effectively communicate its value.

• A bachelor's degree in Sales, Marketing, Business, or a related field is preferred.

• Preferred experience in selling replacement parts for diagnostic imaging equipment.

• Preferred experience with Salesforce or similar CRM platforms.

• Must be able to work seated while using a computer for extended periods, up to 8 hours daily.

• Strong attention to detail and the ability to manage multiple priorities simultaneously.

🏝️ Benefits

• Opportunity for professional growth and development.

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Flexible working hours and a supportive work environment.