IAM Product Owner – Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the enhancement of the client's Customer Identity and Access Management (CIAM) program through effective leadership, structured approaches, and operational excellence.

• Act as the primary coordination hub among Product Management, Program Management, Engineering, Architecture, Security, and executive stakeholders.

• Take ownership of the team's Product Backlog.

• Convert business goals, functional requirements, and architectural designs into Product Backlog Items (PBIs).

• Collaborate with cross-functional teams to ensure alignment of delivery with enterprise priorities.

• Establish and reinforce an Agile delivery framework within the PMO governance model.

• Facilitate backlog refinement and ensure that work aligns with the Definition of Ready prior to sprint planning.

• Identify and communicate risks, dependencies, blockers, sequencing issues, and their impacts.

• Coordinate stakeholder alignment regarding priorities, timelines, and scope.

• Report delivery progress and emerging risks to technical teams, management, directors, and executives.

• Assist in release planning and execution.

• Promote cooperation among Security, Identity, Infrastructure, Architecture, QA, and Product organizations.

• Develop repeatable delivery processes that enhance transparency, accountability, and execution maturity.

• Serve as a servant leader for the CIAM delivery team by eliminating obstacles and ensuring work is completed.

• Stay informed about organizational dynamics within complex, matrixed environments.

⛳️ Requirements

• Over 5 years of experience as a Product Owner in Agile software delivery settings.

• Experience in supporting IAM or CIAM initiatives.

• Proven experience leading cross-functional delivery involving engineering, architecture, security, and business stakeholders.

• Ability to navigate complex, highly matrixed organizations.

• Strong knowledge of Agile delivery, backlog management, user story refinement, sprint planning, and acceptance criteria.

• Experience turning strategic initiatives into actionable tasks with Product and Program Managers.

• Capability to influence stakeholders and drive alignment without direct authority.

• Exceptional communication and facilitation abilities, including delivering presentations to technical teams and executive leadership.

• Strong organizational skills and the capacity to manage multiple priorities effectively.

• Experience in identifying and managing delivery risks, dependencies, and competing priorities.

• Ability to excel in fast-paced, collaboration-centric environments with frequent meetings and shifting priorities.

• Strong problem-solving skills with the ability to navigate ambiguous situations.

• Experience working West Coast business hours, including regular late-afternoon meetings.

• Preferred: experience in software engineering or technical leadership.

• Preferred: familiarity with PingFederate, PingOne DaVinci, or similar CIAM platforms.

• Preferred: knowledge of Azure API Management, Cosmos DB, F5/Shape, or related identity infrastructure.

• Preferred: experience with identity integrations for customer-facing or mobile applications.

• Preferred: understanding of fraud prevention, governance, and risk management solutions such as Outseer.

• Preferred: experience in financial services or other highly regulated industries.

• Preferred: familiarity with Fiserv Corillian or similar digital banking platforms.

• Preferred: ability to interpret technical architecture diagrams, sequence diagrams, and system integration documentation.

• Preferred: experience in implementing governance and delivery structures during Agile or PMO transformations.

🏝️ Benefits

• Annual salary range of $110,000-$150,000.

• Work/life balance with encouragement to pursue personal passions, enjoy the outdoors, and spend quality time with family.

• Manageable workload expectations.