HVAC Account Manager – NE Arkansas

This is a fully remote position, open to applicants in Nebraska.

📋 Description

• Act as an ambassador for the York Factory Direct brand while promoting the Bosch product line within the designated market.

• Sell HVAC equipment, parts, and supplies for both residential and commercial applications to HVAC contractors.

• Onboard new York Dealers and recruit additional customers into the York family.

• Cultivate partnerships with current customers to enhance wallet share and increase market presence.

• Gain a comprehensive understanding of the product offerings for both residential and commercial sectors.

• Assist internal and external clients with technical commercial inquiries.

• Provide quotes for light commercial HVAC equipment and supplies.

• Identify products and propose alternative solutions that help customers save on energy and costs.

• Engage in proactive outreach to customers to drive sales and boost profit margins.

• Process orders and monitor shipments as required.

• Offer support post-sale.

• Manage product returns and educate customers on warranty procedures.

• Carry out additional tasks as assigned.

⛳️ Requirements

• High School Diploma or its equivalent.

• Over 5 years of technical expertise in commercial HVAC.

• More than 5 years of experience in customer service.

• Background in supporting sales teams.

• Competence in Windows and Microsoft Office applications.

• Excellent interpersonal skills, capable of building customer relationships and making decisions.

• Strong communication and organizational abilities in a professional context.

• Solid analytical skills paired with a positive approach to human relations.

• Successful completion of a drug screening and background check prior to the start date.

🏝️ Benefits

• Opportunity for remote work.

• Leadership coaching available throughout your career.

• Comprehensive onboarding covering sales strategies, product knowledge, and company information.

• Continuous support and mentoring from sales leadership.