HVAC Account Manager – NE Arkansas

This is a fully remote position, open to applicants in Nebraska.

📋 Description

• Serve as a representative for Bosch/York Factory Direct and promote the Bosch product lineup in the designated market.

• Sell residential and commercial HVAC equipment, parts, and supplies to HVAC contractors.

• Attract new York Dealers and clients to expand market share.

• Build partnerships with current customers to enhance wallet share.

• Acquire a comprehensive understanding of residential and commercial product offerings.

• Assist both internal and external customers with technical and commercial inquiries.

• Provide quotes for light commercial HVAC equipment and supplies.

• Present alternative product solutions aimed at reducing energy consumption and costs for customers.

• Make proactive outreach to customers to stimulate sales and boost profit margins.

• Process orders and monitor shipments as required.

• Deliver support after the sale.

• Manage product returns and educate customers on warranty procedures.

• Carry out additional duties as assigned.

⛳️ Requirements

• High School Diploma or its equivalent.

• A minimum of 5 years of technical knowledge in commercial HVAC.

• At least 5 years of experience in customer service.

• Experience in supporting a sales team.

• Familiarity with Windows and Microsoft Office software is preferred.

• Strong interpersonal skills, customer relationship management, and decision-making abilities are preferred.

• Professional communication and organizational skills are preferred.

• Strong analytical capabilities and a positive orientation towards human relations are preferred.

• Successful completion of a drug screening and background check before the start date is required.

🏝️ Benefits

• Employees have the option to work remotely.

• Leadership coaching is provided throughout your career.

• Comprehensive onboarding programs covering products and company information.

• Mentorship and support from sales leadership.

• Commitment to equal opportunity employment, including for individuals with disabilities and veterans.