HVAC Account Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Act as a representative of the York Factory Direct brand while promoting the Bosch portfolio within the designated market.

• Market and sell residential and commercial HVAC equipment, components, and supplies to HVAC contractors.

• Recruit new York Dealers and onboard new customers into the York family.

• Foster partnerships with current customers to boost wallet share and enhance market presence.

• Acquire a comprehensive understanding of both residential and commercial product lines.

• Assist internal and external customers with technical commercial inquiries.

• Provide quotations for light commercial HVAC equipment and supplies.

• Offer product recommendations and alternative solutions aimed at reducing energy consumption and costs for customers.

• Make proactive outreach to the customer base to drive sales and enhance profit margins.

• Process orders and monitor shipments as required.

• Deliver post-sale support to customers.

• Manage product returns and educate customers on warranty procedures.

• Execute other responsibilities as assigned.

⛳️ Requirements

• A High School Diploma or equivalent qualification.

• Over 5 years of technical experience in the commercial HVAC sector.

• More than 5 years of experience in customer service.

• Background in supporting sales teams.

• Familiarity with Windows and Microsoft Office software is preferred.

• Strong interpersonal, customer relationship, and decision-making abilities are preferred.

• Professional communication and organizational skills are preferred.

• Excellent analytical skills with a positive approach to human relations are preferred.

• Successful completion of a drug screening and background check prior to employment is required.

• Capability to sell residential and commercial HVAC equipment, parts, and supplies to HVAC contractors.

• Ability to assist customers with technical commercial issues and provide quotes for light commercial HVAC equipment and supplies.

🏝️ Benefits

• Leadership coaching provided throughout your career.

• Comprehensive onboarding with programs, product, and company information.

• Continuous access to sales leaders for inquiries and mentorship.

• Support for professional development and career advancement.

• A culture that is inclusive and positive.