Human Resources Specialist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Act as the regional expert for employee lifecycle events and HR functions in Brazil, providing support across other LATAM markets.

• Offer guidance to prospective and current clients expanding into Brazil and LATAM regarding local market standards, benefits, payroll, and labor compliance.

• Develop and maintain relationships with payroll providers, benefits brokers, accountants, and external HR/legal consultants.

• Keep updated country-specific knowledge bases and Standard Operating Procedures for regional compliance.

• Address ongoing client issues and inquiries with the necessary team assistance.

• Manage customer and professional data within online portals and vendor platforms.

• Oversee end-to-end compliance projects in collaboration with cross-functional teams.

• Provide primary HR support throughout the onboarding process, mid-cycle activities, and offboarding.

• Manage sensitive employee relations, complex terminations, and involuntary offboardings in line with local labor laws.

• Incorporate product features and AI tools to automate tasks and enhance HR workflows.

• Tackle complex HR challenges and drive process improvements.

• Lead and assist in local and global compliance initiatives to enhance regional products and service delivery.

⛳️ Requirements

• Bachelor’s degree (BS/BA) or higher in Human Resources, International Business, Accounting, Law, or a related discipline.

• Over 5 years of experience in Human Resources, preferably as an HR Specialist, HR Generalist, or HR Business Partner.

• Extensive, practical knowledge of Brazilian labor laws, HR practices, and employment regulations.

• Proficiency in English, both written and spoken, is essential.

• Native or fluent in Portuguese.

• Demonstrated ability to multitask, prioritize, and maintain self-regulation in a fast-paced, matrixed, remote environment.

• Experience engaging with global clients and colleagues, with an understanding of diverse cultural norms and communication styles.

• Capacity to navigate ambiguity, resolve complex challenges, and adhere to local regulations.

• Excellent communication, negotiation, emotional intelligence, organizational, and customer service skills.

• Preferred: experience in HR across other Latin American countries and a willingness to explore new markets.

• Preferred: familiarity with HRIS, ticketing systems such as Zendesk and Jira, collaboration tools including Slack, Zoom, and SharePoint, and AI productivity tools.

🏝️ Benefits

• Competitive compensation.

• Generous paid parental leave.

• Flexible time off.

• Spending accounts.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Sabbatical after 5 years.

• Annual bonus for non-sales roles, based on individual and company performance.