Human Resources Services Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Act as the primary contact for HR-related inquiries throughout the employee lifecycle.

• Collaborate with Operations to facilitate effective onboarding of new GEO employees.

• Assist in the execution of GEO HR processes, which include handbooks, policies, practices, and procedures, ensuring compliance with legal standards.

• Create and manage employment contracts for new hires, departures, contract extensions, and employment transfers.

• Oversee complex HR projects and issues concerning workers and clients, including performance management, terminations, and employment transitions.

• Provide counsel to clients regarding career advancement, promotions, salary evaluations, and recommendations.

• Handle employee offboarding processes, encompassing both voluntary and involuntary separations and retirements.

• Offer guidance and support to management regarding HR responsibilities.

• Implement and revise HR policies, procedures, and working conditions, ensuring effective communication and compliance.

• Safeguard employee personal data in accordance with local regulations.

• Engage in projects as assigned by the direct line manager.

• Identify process deficiencies and propose or enact changes to reduce risk.

• Keep the GEO Team and line management informed on employment law updates.

• Provide advice and assistance to Sales, Operations, Supply Chain, and line management.

• Collaborate with benefit providers to offer legally compliant benefit packages and deliver updates on benefit costs.

• Manage monthly payroll for all employees in conjunction with the local payroll team, ensuring compliance with legal requirements.

⛳️ Requirements

• Bachelor’s degree in Industrial Relations, Human Resources Management, or a related discipline.

• At least three (3) years of experience as a generalist in a Human Resources capacity, preferably within an international organization.

• Familiarity with laws and regulations relevant to the areas of responsibility.

• Proven experience in managing employment terminations is crucial.

• Background in advising on complex employment relations matters.

• Payroll experience is advantageous.

• Proficient spoken and written communication skills in Spanish (essential).

• Proficient spoken and written communication skills in English (essential).

🏝️ Benefits

• Remote-first work environment with the flexibility to accommodate school runs and gym breaks in your schedule.

• Paid leave to bond with a new family member.

• Two charitable days.

• Reward & Recognition Program.

• Annual bonus scheme or sales incentive plan.

• Flexible coworking space options based on your location.

• Access to two learning platforms for ongoing development.

• Opportunity to work in an international environment with global collaboration.