Human Resources and Benefits Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist with open enrollment by managing employee communications, responding to enrollment inquiries, providing documentation, and conducting follow-ups.

• Oversee leaves of absence, ensuring proper documentation, adherence to deadlines, maintenance of records, and collaboration with HR, payroll, managers, and external partners.

• Administer and prioritize the HR Benefits email inbox.

• Address routine benefits inquiries, direct issues appropriately, and ensure resolution.

• Guide employees through the processes of benefit enrollment, eligibility, qualifying life events, and various benefit programs including health, dental, vision, life, disability, retirement, and more.

• Ensure accurate maintenance of employee benefit information while assisting payroll with questions and discrepancies regarding benefit deductions.

• Collaborate with the benefits team, insurance brokers, carriers, and other stakeholders to address administrative challenges.

• Promote wellness initiatives, such as annual wellness screenings.

• Disseminate updates and resources related to benefits.

• Support benefits reporting, renewal processes, documentation of procedures, and other HR administrative tasks.

• Safeguard confidential employee information and adhere to established protocols and relevant regulations.

• Collaborate closely with the HR Benefits Partner and leadership, managing routine processes and escalating complex inquiries as necessary.

⛳️ Requirements

• Proven experience in HR administration, benefits support, leave coordination, or a similar employee-support role.

• Knowledge of employee benefits enrollment and administrative procedures.

• Preferred experience with leaves of absence; however, transferable HR experience and a demonstrated ability to learn new processes will be considered.

• Exceptional communication skills, characterized by clarity and approachability, with a dedication to assisting employees in understanding their next steps.

• Strong organizational skills, meticulous attention to detail, and the capacity to manage multiple requests and deadlines effectively.

• Sound judgment, including the ability to independently resolve issues and recognize when to seek assistance.

• Experience in maintaining confidential records and working with HRIS or benefits management systems.

• Proficient in Microsoft Office applications, particularly Outlook and Excel.

• Capability to work autonomously, collaborate remotely, and see tasks through to completion.

• Prior HR experience is preferred.

• High-level customer service skills are essential.

🏝️ Benefits

• A remote work arrangement.

• A comprehensive benefits package that supports your health, financial security, and overall well-being.

• A generous employee discount on well-known eyewear brands.

• Opportunities for personal and professional growth as Bridgeview Eye Partners continues to expand.

• An invitation to attend an annual HR conference for knowledge enhancement, networking with peers, and fostering professional development.

• A Monday through Thursday schedule (32 hours per week).