HR Operations Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assist the Director of Human Resources across various affiliated organizations through a shared-services framework.

• Oversee and coordinate activities related to onboarding and offboarding processes.

• Ensure the fulfillment of pre-employment, new hire, transfer, and separation obligations.

• Collaborate with department leaders, payroll, benefits, IT, and other key stakeholders.

• Maintain precise and confidential data within the HRIS and personnel files.

• Conduct exit interviews and offer trend analysis alongside strategic recommendations.

• Administer HR operational procedures and ensure adherence to compliance standards.

• Track employee acknowledgments, training completions, certifications, and pending HR action items.

• Act as the primary contact for employee inquiries and HR-related questions.

• Support employee relations issues, investigations, conflict resolution, documentation, corrective actions, coaching, and performance improvement initiatives.

• Coordinate matters related to leaves, accommodations, jury duty, military leave, workers' compensation claims, unemployment claims, and relevant documentation.

• Liaise with third-party administrators, insurance carriers, government entities, external vendors, PEOs, and benefits providers.

• Assist in open enrollment communications and benefits education initiatives.

• Develop and sustain HR dashboards, workforce reports, KPIs, executive reports, and presentations.

• Analyze metrics related to headcount, turnover, retention, onboarding, engagement, compliance, and other workforce indicators.

• Utilize HRIS platforms, reporting systems, Excel, and vendor technology platforms to enhance operational effectiveness.

• Assess and refine HR processes, workflows, standard operating procedures, and documentation.

• Promote employee experience, engagement, accountability, culture-building, special projects, and strategic HR initiatives.

⛳️ Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related discipline, or equivalent professional experience.

• Progressive experience in Human Resources, HR Operations, People Operations, HR Generalist roles, or similar positions.

• Proficient in managing onboarding, offboarding, compliance administration, employee relations support, and HR operations.

• Strong expertise in Microsoft Excel, including formulas, pivot tables, reporting, data analysis, and dashboard creation.

• Experience with HRIS systems, benefits platforms, applicant tracking systems, and other HR-related technologies.

• Excellent organizational, analytical, and project management abilities.

• Outstanding verbal and written communication skills.

• Capacity to exercise sound judgment, maintain confidentiality, and handle sensitive information.

• Ability to manage multiple priorities across various organizations in a fast-paced setting.

• Experience working within multi-entity, multi-location, or shared-services organizations.

• Familiarity with Professional Employer Organizations (PEO).

• Knowledge in managing workers' compensation, unemployment claims, leave administration, and agency-related employment matters.

• Competence in developing workforce analytics, dashboards, and executive reporting.

• Working knowledge of federal and state employment laws as well as HR compliance requirements.

• HRIC, SHRM, or a comparable HR certification is preferred.

• Must possess authorization to work in the United States.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• 401(k)

• Bonus

• Paid time off

• Remote work with travel for work-related responsibilities upon reasonable request