HubSpot CRM Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Manage and oversee the HubSpot CRM environment.

• Analyze and enhance current CRM processes, workflows, and configurations.

• Develop and tailor HubSpot functionalities in alignment with business requirements.

• Execute new requests, features, and enhancements to processes.

• Diagnose CRM issues and propose effective solutions.

• Assist with the configuration of workflows and automation.

• Generate and maintain reports and dashboards.

• Ensure the accuracy and reliability of CRM data through diligent maintenance.

• Recognize data hygiene challenges and facilitate ongoing data cleaning efforts.

• Evaluate the current HubSpot architecture prior to implementing major changes.

• Determine the impact of new configurations or requests on existing workflows and processes.

• Aid in documenting processes and CRM configurations as necessary.

• Collaborate with stakeholders to comprehend requirements and convert them into effective HubSpot solutions.

• Constantly seek opportunities to enhance the CRM's efficiency, scalability, and user experience.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• In-depth understanding of HubSpot's CRM functionalities, workflows, properties, reporting, and configurations.

• Experience in customizing HubSpot based on business and operational needs.

• Background in troubleshooting CRM and workflow-related issues.

• Strong grasp of data hygiene principles and CRM data management practices.

• Capability to understand the interactions between various elements of a CRM environment.

• Exceptional attention to detail, especially when modifying an established CRM.

• Proficient analytical and problem-solving abilities.

• Capacity to interpret requests, grasp the underlying business needs, and devise the optimal implementation strategy.

• Ability to work independently while managing multiple requests or priorities.

• Strong written and verbal communication skills in English.

• Willingness and ability to work during US business hours.

• Windows 11 PC (Mac is not supported).

• 16 GB RAM.

• Dual monitors.

• Webcam and headset required.

• i5 processor or better.

• High-speed fibre internet with a wired connection (Ethernet cable).

• Backup power solution needed.

• Proficiency in Microsoft Teams / Office 365.

• Applications must meet the minimum technical criteria to advance in the selection process.

🏝️ Benefits

• Fully remote position.

• Consideration for full-time or part-time opportunities, depending on business requirements and candidate availability.