HubSpot CRM Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and manage the HubSpot CRM environment.

• Evaluate and enhance current CRM processes, workflows, and settings.

• Develop and tailor HubSpot features according to business needs.

• Execute new requests, features, and improvements to processes.

• Diagnose CRM issues and propose effective solutions.

• Assist in configuring workflows and automation.

• Generate and maintain reports and dashboards.

• Ensure the integrity, accuracy, and reliability of CRM data.

• Recognize data hygiene challenges and facilitate ongoing data cleansing.

• Examine the current HubSpot architecture prior to implementing major changes.

• Evaluate how new configurations or requests may influence existing workflows and processes.

• Document processes and CRM settings as necessary.

• Collaborate with stakeholders to grasp requirements and convert them into efficient HubSpot solutions.

• Discover opportunities to enhance the CRM's efficiency, scalability, and user experience.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• In-depth knowledge of HubSpot's CRM functionalities, workflows, properties, reporting, and settings.

• Experience in customizing HubSpot according to business and operational needs.

• Background in troubleshooting CRM and workflow-related issues.

• Strong grasp of data hygiene and CRM data management practices.

• Ability to comprehend how various components of a CRM environment interact.

• Keen attention to detail, especially when modifying an established CRM.

• Proficient analytical and problem-solving capabilities.

• Skill in interpreting requests, understanding the underlying business requirements, and determining the optimal implementation strategy.

• Ability to work independently while managing multiple requests or priorities.

• Excellent written and verbal communication skills in English.

• Willingness and ability to work during US business hours.

• Windows 11 PC (Mac is not supported).

• 16 GB RAM.

• Dual monitors.

• Webcam and headset.

• i5 processor or higher.

• Fibre internet with a wired connection (Ethernet cable).

• Backup power solution.

• Microsoft Teams / Office 365.

🏝️ Benefits

• Fully remote work arrangement.

• Full-time or part-time opportunities may be considered based on business needs and candidate availability.