HubSpot CRM Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and manage the HubSpot CRM environment.

• Analyze and enhance current CRM processes, workflows, and configurations.

• Develop and tailor HubSpot functionality in alignment with business needs.

• Execute new requests, features, and enhancements to processes.

• Diagnose CRM issues and propose effective solutions.

• Assist in the configuration of workflows and automation.

• Generate and uphold reports and dashboards.

• Ensure the accuracy, cleanliness, and reliability of CRM data.

• Identify data quality concerns and facilitate ongoing data cleanup efforts.

• Evaluate the existing HubSpot architecture prior to implementing major changes.

• Analyze how new configurations or requests may impact existing workflows and processes.

• Assist in documenting processes and CRM configurations as necessary.

• Collaborate with stakeholders to comprehend requirements and translate them into successful HubSpot solutions.

• Consistently seek opportunities to enhance the CRM's efficiency, scalability, and user-friendliness.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• Comprehensive understanding of HubSpot's CRM functionalities, workflows, properties, reporting, and configurations.

• Background in customizing HubSpot according to business and operational needs.

• Experience in troubleshooting CRM and workflow-related issues.

• Solid grasp of data hygiene and CRM data management practices.

• Capability to understand how various components of a CRM environment interrelate.

• Keen attention to detail, especially when altering an established CRM.

• Strong analytical and problem-solving abilities.

• Competence in interpreting requests, understanding underlying business needs, and determining the optimal implementation strategy.

• Comfortable working autonomously while managing multiple requests or priorities.

• Excellent written and verbal communication skills in English.

• Willingness to work during US business hours.

• Windows 11 PC (Mac is not supported).

• 16 GB RAM.

• Dual monitor setup.

• Webcam and headset.

• i5 processor or higher.

• Fibre internet with a wired connection (Ethernet cable).

• Backup power solution.

• Familiarity with Microsoft Teams / Office 365.

🏝️ Benefits

• Fully remote work arrangement.

• Consideration for full-time or part-time opportunities depending on business needs and candidate availability.