HubSpot CRM Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Manage and sustain the HubSpot CRM platform.

• Evaluate and enhance current CRM processes, workflows, and settings.

• Develop and tailor HubSpot features to align with business needs.

• Execute new requests, features, and process enhancements.

• Resolve CRM issues and propose effective solutions.

• Assist in configuring workflows and automation.

• Generate and uphold reports and dashboards.

• Ensure the integrity, accuracy, and reliability of CRM data.

• Detect data hygiene challenges and facilitate ongoing data cleansing.

• Review the current HubSpot setup prior to making significant modifications.

• Evaluate how new configurations or requests might impact existing workflows and processes.

• Document processes and CRM configurations as necessary.

• Work collaboratively with stakeholders to grasp requirements and convert them into effective HubSpot solutions.

• Identify opportunities to enhance the CRM's efficiency, scalability, and user experience.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• Comprehensive understanding of HubSpot's CRM functionalities, workflows, properties, reporting, and configuration.

• Experience in customizing HubSpot based on business and operational needs.

• Proven track record in troubleshooting CRM and workflow challenges.

• Strong grasp of data hygiene principles and CRM data management.

• Ability to comprehend how various components of a CRM environment interrelate.

• Keen attention to detail, especially when modifying an established CRM.

• Good analytical and problem-solving abilities.

• Capability to understand the fundamental business needs behind a request and identify the optimal implementation.

• Comfortable working autonomously while managing multiple requests or tasks.

• Excellent written and verbal communication skills in English.

• Willingness and ability to work during US business hours.

• Windows 11 PC required; Mac systems are not supported.

• Minimum of 16 GB RAM.

• Dual monitor setup.

• Webcam and headset required.

• i5 processor or better.

• High-speed fibre internet with a wired connection (Ethernet cable).

• Backup power solution necessary.

• Proficiency with Microsoft Teams and Office 365.

🏝️ Benefits

• Fully remote work arrangement.

• Consideration for full-time or part-time positions based on business needs and candidate availability.

• Opportunity to work during US business hours.

• Technical equipment requirements specified by the employer: Windows 11 PC, 16 GB RAM, dual monitors, webcam and headset, i5 processor or higher, fibre internet with a wired Ethernet connection, backup power solution, Microsoft Teams / Office 365.