HubSpot CRM Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and manage the HubSpot CRM system.

• Evaluate and enhance current CRM processes, workflows, and settings.

• Develop and tailor HubSpot features according to business needs.

• Execute new requests, features, and improvements to processes.

• Diagnose CRM problems and propose effective solutions.

• Assist with the configuration of workflows and automation.

• Generate and sustain reports and dashboards.

• Ensure the CRM data remains clean, precise, and trustworthy.

• Recognize data quality issues and assist with continuous data cleansing.

• Examine the current HubSpot setup prior to making major modifications.

• Evaluate how new configurations or requests may impact existing workflows and processes.

• Document procedures and CRM settings as necessary.

• Work in partnership with stakeholders to grasp requirements and convert them into efficient HubSpot solutions.

• Discover opportunities to enhance the CRM's efficiency, scalability, and user-friendliness.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• Strong grasp of HubSpot's CRM features, workflows, properties, reporting, and configuration.

• Experience in customizing HubSpot to meet business and operational needs.

• Proven ability to troubleshoot CRM and workflow challenges.

• Comprehensive understanding of data hygiene and CRM data management.

• Capability to comprehend how various components of a CRM environment interact.

• Exceptional attention to detail, especially when modifying an established CRM.

• Strong analytical and problem-solving abilities.

• Competence in interpreting requests, understanding the underlying business needs, and determining optimal implementation strategies.

• Comfortable working autonomously and managing multiple requests or priorities.

• Excellent written and verbal communication skills in English.

• Willingness to work during US business hours.

• Windows 11 PC (Mac not supported).

• 16 GB RAM.

• Dual monitors.

• Webcam and headset.

• i5 processor or higher.

• Fibre internet with a wired connection (Ethernet cable).

• Backup power solution.

• Microsoft Teams / Office 365.

• Technical requirements must be satisfied for applications to proceed.

🏝️ Benefits

• Completely remote work setup.

• Full-time or part-time positions may be available based on business requirements and candidate availability.

• Hourly pay, based on experience and expertise level.