HubSpot CRM Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and manage the HubSpot CRM environment.

• Evaluate and enhance CRM processes, workflows, and configurations.

• Develop and tailor HubSpot functionalities to meet business needs.

• Implement new requests, features, and enhancements to existing processes.

• Diagnose CRM issues and propose effective solutions.

• Assist in configuring workflows and automations.

• Generate and maintain reports and dashboards.

• Ensure the accuracy, cleanliness, and reliability of CRM data.

• Identify data quality issues and aid in continuous data cleansing efforts.

• Review the current HubSpot architecture prior to implementing significant changes.

• Evaluate how new configurations may impact existing workflows and processes.

• Document processes and CRM configurations as necessary.

• Collaborate with stakeholders to gather requirements and convert them into HubSpot solutions.

• Identify avenues to enhance the efficiency, scalability, and user-friendliness of the CRM.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• Comprehensive understanding of HubSpot's CRM features, workflows, properties, reporting, and configuration.

• Experience in customizing HubSpot in alignment with business and operational needs.

• Proficiency in troubleshooting CRM and workflow challenges.

• Strong knowledge of data hygiene and CRM data management practices.

• Ability to comprehend how various components of a CRM environment interact.

• Exceptional attention to detail, especially when modifying an established CRM.

• Solid analytical and problem-solving capabilities.

• Ability to understand business requirements and determine optimal implementation strategies.

• Comfortable working autonomously and juggling multiple requests or priorities.

• Excellent written and verbal communication skills in English.

• Availability and willingness to work during US business hours.

• Windows 11 PC (Mac is not supported).

• 16 GB RAM.

• Dual monitors.

• Webcam and headset.

• i5 processor or higher.

• Fibre internet with a wired Ethernet connection.

• Backup power solution.

• Microsoft Teams / Office 365.

🏝️ Benefits

• Fully remote work opportunity.

• Consideration for full-time or part-time roles based on business requirements and candidate availability.

• Flexibility to work US business hours.